We’re thrilled to announce exciting updates to the MarchingOrder Ticket Scan App that will enhance your ticketing experience and provide even more valuable data points.
1. Enhanced Offline Mode for Seamless Ticket Scanning
- In our new “Offline Mode”, the app will now continue scanning tickets seamlessly, with or without a network connection.
- Tickets scanned in Offline Mode will reconcile automatically when the connection resumes.
2. Improved Connectivity Recommendations
- We recommend a cellular connection when using the Ticket Scan app.
- Now, when your device is connected to WiFi, the app will remind you to switch to a cellular connection for the best experience.
3. Device-Specific Ticketing Insights
- A Device ID will now be required before scanning. This can be the name of the operator or the location where the device will be used.
- See real-time scan totals for the event, and break them down per device.
- This valuable data will be included in the Scanned Tickets report on your MarchingOrder Assistant website.
4. Enhanced Reports with Scan Type
- Added a “Scan Type” column to the report, making it easy to track “scan in” and “scan out” totals for post-ceremony reporting.
Next Steps: If your device is set to automatically update, you will already have the new version of the TicketScan app. If not, please go to your respective app store (Apple or Google Play) and download the updated app.
Our commitment to quality is reflected in the multiple layers of quality control that every file goes through during our operations processes. We are proactive in identifying and resolving potential issues long before they become problematic. This proactive approach not only ensures the accuracy of your materials but also provides you with peace of mind, knowing that everything is in expert hands.
“All of those layers of quality control that we go through, we have five or six sets of eyes on the same files, before they actually go out,” Finch said.
“It’s several people reviewing them, assuring that they are correct and that they are the way that the client is expecting them to be.”
Anticipating Your Needs
At MarchingOrder, we go above and beyond to deliver our innovative solutions while anticipating your needs. Our client-centric philosophy is ingrained in our printing and distribution services and every department within our company. With twenty years of experience working with hundreds of clients, we’re able to anticipate potential challenges and address them proactively.
“Knowing what the client needs before they do—that comes with our experience. Because we’re so used to serving a wide range of clients for all different events and ceremonies, we usually have a pretty good idea of what the client is wanting the direction to go with their ceremony,” explained Finch.
“We do a lot of preemptive thinking and thinking about possible issues and problems usually well before the client is thinking about those things, because we have all of that experience. When we can anticipate their needs, they’re just ecstatic because we’re offering them solutions to problems that they didn’t even know they had yet.”
Efficient Workflow
We understand the need for efficiency and importance of meeting strict timelines, and our streamlined processes ensure that your materials are ready and delivered when you need them, while meeting your high standards.
“We have a very tight timeline from when we get the clients’ data to when the cards need to be delivered. The fact that we have a very efficient workflow of how it goes from one stage to the next, in a very timely way, is really helpful to our clients because they’re able to review the materials faster,” explained Finch.
More and more schools are choosing MarchingOrder for their graduation ceremony needs. As of September 2023, we have proudly printed an astounding 1,097,027 graduate cards and 390,796 labels so far this year. To put this into perspective, if we were to lay out all 1,097,027 graduate cards end to end, each measuring 5.5 inches, they would stretch a staggering 502,804 feet. That’s an incredible 95 miles of cards! This remarkable volume reflects not only our commitment to excellence but also the trust that countless educational institutions place in MarchingOrder.
When you partner with MarchingOrder for school-branded name display and/or professional name announcements, we ensure that your printed materials are not just correct but also delivered when you need them. Let us take the worry out of your next graduation ceremony planning so you can focus on celebrating the achievements of your graduates. Contact us today and experience the MarchingOrder advantage for yourself.
