To scan Guest Tickets or GradPasses using a computer, please follow these steps.
Connect a QR Scanner to your scanning computer. (Important: Be sure to calibrate your device before doors open using our Scanner Programming Guide. Follow the reset instructions on page 4 to prepare for ticket scanning.)
Select Scanned Tickets from the menu on the left side of the MarchingOrder Assistant Dashboard.
Click Scan Now next to the appropriate ceremony title to begin scanning Guest Tickets. When applicable, GradPass scanning options will be listed in a separate queue farther down the page.
After you click Scan Now, a new window will open. Begin scanning.
Devices rented through our partners at Fello will arrive with the app installed and ready to scan. MarchingOrder customers qualify for discounted rental rates. Learn more here.
Find Your Event Codes
Each ceremony has a unique event code that must be entered into the app before scanning can begin. This code can be found on your MarchingOrder Assistant website under Ceremonies > Ticketing > Ticketing Properties.
GradPass event codes can be found at Ceremonies > GradPass > GradPass Properties.
Note: A device may only be signed in using one event code at a time. In other words, if you are using Guest Ticketing and GradPass, plan to have devices assigned for each category.
Using the App
Open the Ticket Scan app on your device.
Enter the Event Code.
Enter a user name or device location. (This information will be included in your Scanned Tickets report.)
Begin scanning by holding the scan box over the ticket QR code
NOTE:
Tickets can be scanned from paper or from a mobile device.
Ticket numbers can also be entered manually using the “Keyboard” tool.
Returning guests can be scanned out and scanned back in when they return.