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What’s New at MarchingOrder

Learn about the latest platform releases and updates

MarchingOrder is dedicated to creating innovative solutions that expand the boundaries of our industry and elevate our clients’ events. Every new release is designed to improve the graduate experience and deliver better outcomes for ceremony coordinators. Our work is guided by client feedback and advancing technology to address the evolving needs of commencement creators today.


 

New Product Rollouts

Introducing GradChat

GradChat is the ultimate solution to streamline attendee interactions and boost event productivity. With GradChat, your team can focus on delivering an unforgettable graduation experience while our automated chatbot effortlessly handles your routine inquiries and gives graduates and guests the support they need.

Collaborate with our team to input your commencement details and the answers to your graduates’ most frequently asked questions, and let the power of AI improve your graduates’ experience! GradChat instantly responds to common queries, delivering intelligent, courteous and accurate information.

Key Features:
  • Customized Database: GradChat can be tailored to meet your attendees’ unique needs. No more answering the same questions over and over. Import specific responses to common questions, direct users to available resources, and remind them of event policies – all automatically!  
  • Real-time Updates: Publish instant updates to keep pace with any event changes.
  • Efficient Graduate Support: Offering quick and easy access to needed information will empower your graduates and guests, and enhance their overall graduation experience.

Try GradChat now!

Ask your Client Success Manager about offering GradChat for your next ceremony.

 

 

Introducing Feature Request

Feature Request is your go-to platform for sharing your ideas and suggestions with MarchingOrder! It’s the place where your insights take center stage, guiding our product development and ensuring we’re meeting your needs.

Key Features:
  • Seamless Feedback Submission: Our intuitive submission process makes participating easy.
  • Join the Discussions: Engage with our team and your fellow ceremony coordinators  by upvoting and commenting on posts.
  • Transparent Roadmap: See our product roadmap so you know what’s planned, in progress and launched.
Get Started:

Click here to visit our Feature Request page and see our Product Roadmap.

  • Create an account by selecting “Sign up” in the upper right hand corner.
  • Dive into ongoing discussions or start your own.
  • Share your feedback, upvote ideas, and help shape the future of our products.

 

Customer Spotlight

University of South Carolina Improved Ceremony Time by 33%

Thanks to recent upgrades to the MarchingOrder Director software, and in collaboration with their ProNounce reader, the University of South Carolina enjoyed a 33% faster name reading pace at their fall ceremony. Each graduate experienced a full, triumphant MarchingOrder moment but, with less downtime between names, coordinators were able to slash the total duration of the stage crossing.

 


Keep an eye on this page for our latest releases and updates.

For comprehensive instructions on everything MarchingOrder, please visit our training page.